December 2011

Emirates eGovernment’s 12 Major Milestones in 2011

In various levels, 2011 was both important and busy year for the eGovernment in UAE. Emirates eGovernment – the entity managing the program – took more strategic steps towards promoting open government and citizen participation practices by launching the open government data sub-portal and launching a government-wide social media usage guidelines. On the organizational side, the General Information Authority (the entity used to handle the eGovernmetn program) was merged with Telecom Regulatory Authority.

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From Cloud Computing 2011 to Open Data 2012: Research in Progress

My research activities for 2011 are just wrapping up in an exciting way,  I’ve just published a paper on cloud computing and started working on another one on Open Government Data.

The first one covers the shift towards cloud computing by UAE eGovernment, it describes the local context in which this shift is being made and the driving opportunities. In addition, it presents the first wave of deployed cloud services, the possible challenges in managing and marketing them and conclude with recommended solutions.

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Social Media and Arab Women’s Empowerment – New Report

A new report issued today by Dubai School of Government aimed at exploring the possible role social media platforms play in empowering the Arab women. This third issue of the Arab Social Media Report (ASMR) series explores the factors behind the low usage rates of social media among Arab women as compared to the men’s usage and the global women average. In addition, the report highlights how Arab women perceive social media and some key usage trends, the report features cases like the Saudi’s Women 2 Drive campaign  on Twitter and Facebook  and the HarrasMap initiative in Egypt.

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Citizen Trust in Online Payment of Government Services in UAE: The Numbers and Beyond

An interesting number came out yesterday could help in understanding the current status of citizen’s trust in online payment of government services in United Arab Emirates (UAE).  Emirates eGovernment – which part of Telecommunication Regulatory Authority and runs the federal eGovernment program – published the results of an online survey which revealed that great majority (83 percent) of   the 2300 people participated in the survey said “they trust paying government fees online“.

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Is a wide ban on using smart devices in Saudi’s public sector the best choice?

The Saudi Gazette recently reported that “Government may ban all its employees from using smartphones and tablets, such as iPhones, iPads, and BlackBerry devices, during working hours after receiving complaints from the public“.

The paper offered no details about the  complaints received but inserted its comment: “It is quite common to find government employees at numerous service-based government agencies answering their mobiles and, in many cases, leaving the office to answer personal calls“.

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من تويتر إلى جميرا

في اليوم الأخير من عطلة الاحتفال باليوم الوطني الأربعين لدولة الامارات العربية المتحدة ، ازدحم تويتر بالوسم (#CleaningJumierah) وهو الوسم الخاص بمبادرة لتنظيف شوارع منطقة جميرا في دبي من مخلفات الاحتفال بهذه المناسبة.  بدأت المبادرة بدعوة من (7ooreed@)  على تويتر صباح السبت والتي حددت في تغرديتها مكان وزمان التجمع لبدء حملة التنظيف ثم بادرت بنفسها بالوصول إلى المكان والبدء في التنظيف، وبسرعة انتشرت التغريدة ومعها الوسم بين المغردين في جميرا ومناطق أخرى في دبي والذين سارع كثير منهم للانضمام إلى المبادرة والمشاركة في تنظيف جميرا.

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